Nepal is one of the world’s most welcoming travel destinations. Every year, hundreds of thousands of visitors arrive to trek in the Himalayas, explore UNESCO World Heritage Sites, experience Nepal’s diverse cultures, and enjoy unforgettable adventures.
While Nepal is generally considered a safe destination for tourists, unexpected situations can happen anywhere. You might lose your passport, become separated from your group, experience a medical emergency, or need help resolving a travel-related issue.
That’s where Tourist Police Nepal comes in.
The Tourist Police is a dedicated unit of Nepal Police that provides assistance specifically for international visitors. Whether you need help reporting a lost passport, contacting your embassy, resolving a travel dispute, or coordinating emergency assistance during a trek, the Tourist Police is there to help.
This guide explains what the Tourist Police does, when you should contact them, and how to stay safe while traveling in Nepal.
What is Tourist Police Nepal?
Tourist Police Nepal is a specialized division of Nepal Police, working in coordination with the Department of Tourism and the Nepal Tourism Board (NTB).
Established in 1979, the unit was created to provide dedicated support and security for foreign visitors traveling throughout Nepal.
Their goal is simple:
To help ensure every visitor enjoys a safe, secure, and memorable stay in Nepal.
Unlike regular police services, Tourist Police officers are trained to work closely with international travelers. Many officers have experience assisting people from different countries and are familiar with common travel-related issues.
How Can Tourist Police Help You?
Tourist Police provides assistance in a wide range of situations. Some of the most common include:
Lost Passport or Important Documents
Losing your passport can be stressful, especially in a foreign country.
The Tourist Police can:
- Register your report
- Issue an official police report
- Guide you through the process of contacting your embassy or consulate
- Assist with insurance documentation if required
Lost or Stolen Belongings
If your luggage, wallet, phone, camera, or other valuables are lost or stolen, Tourist Police can help you file an official complaint and begin the reporting process.
Travel Disputes
If you experience serious issues with a travel agency, guide, hotel, taxi, or transportation service, Tourist Police can often help mediate the situation or direct you to the appropriate authority.
Trekking Emergencies
Nepal’s trekking routes are among the most beautiful in the world, but mountain environments can also be unpredictable.
Tourist Police work alongside rescue agencies, local authorities, and emergency services to help coordinate assistance during accidents or emergencies.
Emergency Assistance
Tourist Police can also assist travelers who need help due to:
- Accidents
- Medical emergencies
- Natural disasters
- Missing travel companions
- Personal safety concerns
- Crime or theft
Where Can You Find Tourist Police?
Tourist Police units are located in many of Nepal’s most popular tourist destinations, including:
- Kathmandu
- Tribhuvan International Airport
- Thamel
- Basantapur
- Boudhanath
- Pashupatinath
- Bhaktapur
- Patan
- Pokhara
- Sauraha (Chitwan)
- Lumbini
- Lukla
- Namche Bazaar
- Jomsom
- Rara
- Kakarbhitta Border
- Janakpur
During peak trekking seasons, temporary Tourist Police posts are also established in several popular trekking areas.
Important Safety Tips for Visitors
A little preparation goes a long way toward ensuring a smooth and enjoyable trip.
Here are a few simple tips:
Book Through Licensed Companies
Always book trekking packages, tours, transportation, and guides through registered and licensed companies.
Carry Copies of Your Documents
Keep your passport in a safe place and carry either a printed or digital copy while sightseeing.
Use Licensed Money Exchange Counters
Exchange foreign currency only through banks or authorized money exchange counters.
Keep Records of Transportation
Whenever you use a taxi or private vehicle, note the license plate number or take a quick photo.
Respect Local Culture
Nepal is culturally rich and deeply religious. Dress modestly when visiting temples and monasteries, ask permission before photographing people, and respect local customs.
Common Tourist Scams to Be Aware Of
Nepal is generally a safe destination, but like any popular tourist destination, a few scams can occasionally occur.
Being aware helps you avoid unnecessary problems.
Some examples include:
- Unlicensed trekking guides
- Fake travel agencies
- Overcharging by unregistered taxis
- Unofficial currency exchange offers
- Misleading tour packages
- Fake trekking permits
- Unnecessary helicopter rescue recommendations
Most tourism businesses in Nepal operate honestly and professionally. These issues involve only a small number of individuals and should not discourage you from visiting the country.
If something feels suspicious, trust your instincts and seek advice before making payments.
What About Fake Helicopter Rescue Scams?
You may have heard about reports of “fake helicopter rescue scams.”
These incidents have received international attention over the years, but they involve only a small number of cases compared to the thousands of genuine rescue operations conducted annually.
In some situations, trekkers were allegedly encouraged to take helicopter evacuations that were not medically necessary so insurance claims could be made.
To protect yourself:
- Trek with a reputable agency.
- Purchase travel insurance from a trusted provider.
- Ask questions if a helicopter evacuation is recommended.
- Contact your insurance company before approving a non-emergency evacuation whenever possible.
- Keep copies of medical reports and invoices.
If you are facing a genuine medical emergency, always follow the advice of qualified medical professionals and prioritize your health.
Emergency Contact Numbers
Before traveling around Nepal, save these important numbers in your phone.
| Service | Contact |
|---|---|
| Tourist Police Hotline | 1144 (Toll Free within Nepal) |
| Nepal Police | 100 |
| Traffic Police | 103 |
| Tourist Police Office | +977-1-5347041 |
| Mobile Hotline | +977-9851289445 |
Tourist Police Headquarters
Location
Tourist Police Headquarters
Nepal Tourism Board Premises
Bhrikutimandap, Kathmandu
policetourist@nepalpolice.gov.np
The headquarters can also direct visitors to the nearest Tourist Police office anywhere in Nepal.
When Should You Contact Tourist Police?
You should contact Tourist Police if you:
- Lose your passport
- Lose valuables
- Experience theft
- Feel threatened or unsafe
- Have problems with a travel agency
- Need help contacting your embassy
- Need assistance during a trekking emergency
- Believe you’ve been scammed
- Need guidance after an accident
For life-threatening emergencies, always contact emergency services immediately before dealing with travel documentation.
Frequently Asked Questions
Is Tourist Police only for foreign tourists?
Tourist Police primarily serves international visitors, but they may also assist Nepali citizens in tourism-related situations when appropriate.
Is the Tourist Police hotline available 24 hours?
Yes. The 1144 Tourist Police Hotline operates 24 hours a day within Nepal.
Can Tourist Police help recover a lost passport?
Yes. They can issue an official police report and guide you through the process of obtaining an emergency travel document from your embassy.
Can Tourist Police help with trekking emergencies?
Yes. They coordinate with local authorities, rescue teams, and other agencies to assist travelers during emergencies.
Can they resolve disputes with hotels or travel agencies?
They can often help mediate tourism-related disputes and direct travelers to the appropriate authorities when necessary.
Traveling in Nepal is an incredible experience, and millions of visitors have explored the country safely over the years. From the bustling streets of Kathmandu to the remote trails of the Himalayas, the Tourist Police plays an important role in ensuring visitors receive assistance whenever they need it.
By saving a few important emergency numbers, choosing licensed tourism providers, and staying informed, you can travel with greater confidence and peace of mind.
At Nepal Tourism Hub, our goal is to provide reliable, practical, and up-to-date travel information to help you enjoy the very best of Nepal. Whether you’re planning your first visit or returning for another Himalayan adventure, we’re here to help you travel smarter and safer.